Schegistrar - Radiology Scheduling

VCU Health • Richmond, VA

8d • Onsite

About The Position

The Schegistrar schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS. The Schegistrar accurately obtains required information for hospital and physician records, governmental requirements, billing and third-party payer needs. This position also provides courteous and efficient services to patients and accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team.

Requirements

• Strong customer service skills and patients/customer centered focus in positive manner in all situations
• High School Diploma or Equivalent
• May be required to work hours past normal shift hours, as necessary, to resolve backlog or to contact patients for registration data
• Physical: Lifting less than 20 lbs.
• Activities: Prolonged sitting, Reaching (overhead, extensive, repetitive), Repetitive motion
• Other: Prolonged Keyboard Usage
• Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
• Other: Concentrate/Focus
• Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change

Nice To Haves

• Minimum of two (2) years previous experience with third party medical insurance, HMO and managed care
• Previous experience with CPT and ICD-10 coding
• Work experience using GE/IDX, Cerner
• Associate Degree in Business Management or closely related field from an accredited program
• Post high school education in healthcare or medical billing coursework

Responsibilities

• Schedules, registers, verifies pre-authorization and referrals are on file, confirms and maintains patient diagnostic appointments, surgeries and/or medical consultations for VCUHS.
• Accurately obtains required information for hospital and physician records, governmental requirements, billing and third-party payer needs.
• Provides courteous and efficient services to patients.
• Accurately documents/verifies patient pre-registration information in a professional and timely manner with the care team.
• Assist VCUHS Patient Revenue Cycle Department with obtaining maximum and timely reimbursement.
• Provides patients with appropriate information regarding VCUHS policy and procedures, and directs them to appropriate nursing units or ancillary service locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED