Schegistrar - Full Time - Days

Mohawk Valley Health SystemCity of Utica, NY
$19 - $23

About The Position

The Schegistrar is responsible for scheduling and pre-registering patient appointments. These tasks are completed by answering incoming calls, making outgoing calls, through data entry or via appointment/pre-registration work queues.

Requirements

  • High School Diploma or GED

Nice To Haves

  • Minimum of one year Medical Office, Hospital Registration or Scheduling experience.

Responsibilities

  • Answer incoming calls in a professional manner.
  • Make outgoing calls to patients/providers/departments in a professional manner.
  • Schedule/re-schedule appointments in Epic Cadence or OpTime software program.
  • Create hospital accounts and complete pre-registration for all scheduled appointments.
  • Data entry and Appointment Work queue scheduling
  • Perform other duties as required.
  • Obtain information from patient to determine whether appointment is symptomatic or routine.
  • Send complete and accurate patient informational messages to correct Medical Group/provider.
  • Ability to communicate in a professional demeanor to physicians/providers and office staff.
  • Complete pre-registrations accounts in the Pre-Registration Work queue.
  • Works with surgical offices for accuracy of CPT codes, Patient class, hospital and ICD 10 codes.
  • Maintain document control of surgical booking sheets.
  • Completes pre-registrations accounts in the Surgical Pre-Registration Work queue.
  • Creates estimates for self pay patients and works directly with patient to secure payment.
  • Works the Appointment Work queue to ensure all appointments are scheduled in a timely manner.
  • Indexes or scan physician orders/scripts received by fax or OnBase software program.
  • Provides preps to physician offices/patients for scheduled tests/procedures.
  • Obtain missing physician orders/scripts prior to scheduled appointments.
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