Scheduling Technician - VITA

Community Action Partnership of Kern • Bakersfield, CA

21h • $0 - $20

About The Position

Under the direction of the Program Administrator, the Scheduling Technician serves as the first point of contact for clients at VITA’s main office. The role involves greeting clients, managing appointments, addressing inquiries, and ensuring clients are prepared with the necessary documentation for scheduled appointments. The Scheduling Technician also provides administrative support to tax preparers and site coordinators. The position provides in-person customer service and handles client interactions by phone, including scheduling, rescheduling, and confirming appointments.

Responsibilities

• Greet clients and serve as the first point of contact at VITA’s main office.
• Manage appointments and address client inquiries.
• Ensure clients are prepared with the necessary documentation for scheduled appointments.
• Provide administrative support to tax preparers and site coordinators.
• Assist clients by phone with scheduling, rescheduling, and appointment confirmations.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed