Scheduling Supervisor

The US Oncology Network•Fairfax, VA

3d•Onsite

About The Position

Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a Full Time Scheduling Supervisor for our Administration Office in Fairfax. Medical Office and Insurance experience preferred. The role is responsible for the coordination and operation of scheduling functions, acting as a liaison with physicians, patients, and office staff. This includes the development, administration, and oversight of scheduling procedures for each physician, lab, and chemotherapy department. The position also requires supporting and adhering to the US Oncology Compliance Program, including the Code of Ethics and Business Standards.

Requirements

High school diploma or equivalent required.
Minimum seven years office experience, preferably in a medical office setting.
Manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment.
Vision must be correctable to 20/20.
Hearing must be in the normal range for telephone contacts.
Ability to view and type on computer screens for prolonged periods of time.

Nice To Haves

Medical Office experience preferred.
Insurance experience preferred.

Responsibilities

Supervises the daily activities of all scheduling duties and performs all aspects of scheduling staff as workload demands.
Obtains all information necessary to enter a new patient in the system, including demographics and complete insurance information. Obtains medical records needed for new patient evaluation by a physician.
Maintains scheduling guidelines to coordinate physician, lab, and chemotherapy schedules. Reviews schedules daily for accuracy and corrects conflicts as needed.
Coordinates scheduling procedures with front office, medical staff, insurance, and billing departments to ensure smooth transition and accurate information.
Trains new employees in the scheduling department and updates, informs, and trains staff as needed on new procedures.
Supervises daily charge ticket and chart preparation to each physician's specifications, ensuring end-of-day charge ticket collection with diagnosis and office level completion.
Assists in the supervision of Schedulers and other non-licensed patient care providers as needed.