Scheduling Specialist, Per Diem

Trinity Health • Fort Lauderdale, FL

7d • Onsite

About The Position

This is an 8-hour day-shift scheduling position in a work cubicle. Centralized Scheduling is a call center that schedules patients for procedures at the hospital, Ambulatory Care Centers, and Women’s Center. The position is physically located on the 8th floor of the Wells Fargo Building near the hospital.

The Scheduling Specialist schedules and pre-certifies outpatient procedures, gathers accurate financial and demographic information, and provides excellent patient and customer service. The role also involves using office equipment and computerized scheduling systems, completing assigned tasks, and working collaboratively to support department efficiency.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Ability to multitask.
• Working knowledge of medical terminology.
• Proficiency in computer skills and experience with a computerized scheduling system.

Nice To Haves

• Knowledge of call center phone systems and registration/insurance verification is highly preferred.

Responsibilities

• Demonstrate proficiency in all aspects of scheduling and pre-certification.
• Pre-register and pre-certify outpatients by obtaining necessary, accurate financial and demographic information.
• Consistently provide excellent patient and customer service.
• Operate various types of office equipment.
• Complete all assigned tasks consistently.
• Work as a positive team member to support and increase overall department efficiency.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED