Scheduling Specialist PAS

Texas Health Resources • Fort Worth, TX

2d • Onsite

About The Position

The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors. This role is part of a team-oriented work environment with expanded resources from other Patient Access areas and offers cross-training opportunities within different areas of Patient Access.

Requirements

• H.S. Diploma or Equivalent Req
• 1 Year Healthcare experience including customer relations Required
• Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.
• Scheduling and Insurance Verification that supports multiple facilities

Nice To Haves

• 2 Years Professional office/healthcare experience Preferred
• 1 Year Medical terminology or certification Preferred
• 6 Months Call center experience Preferred
• Bilingual Preferred
• CHAA - Certified Healthcare Access Associate Upon Hire Pref

Responsibilities

• Schedules testing and/or procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.
• Performs Necessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines.
• Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.
• Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures.
• Maintains customer service and/or productivity guidelines set forth by applicable leadership.
• Participates in special projects or completes other duties as assigned.

Benefits

• Gain a sense of accomplishment by contributing in a teamwork environment.
• Receive excellent mentorship, comprehensive training and dedicated leadership resources.
• Enjoy opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED