Scheduling Leader

NiSource•Merrillville, IN

2d•$82,200 - $123,200•Hybrid

About The Position

The Scheduling Leader directs and prioritizes work scheduling and resource allocation to support timely, reliable customer service and corporate business plans. The role optimizes personnel and other resources for a significant portion of the operation and primarily supports Substations, Structures, and Metering work. The position may also be cross-trained to support other areas of Electric Scheduling, including line work and storm response. The role partners with Planning, Operations, Engineering, Procurement, material handling, and field leadership to anticipate requirements, prepare work, resolve productivity issues, improve work-management processes, and meet customer and business-plan expectations. The Scheduling Leader also directs clerical resources on an ongoing project basis and participates in performance management. NiSource is a public utility providing essential services around the clock. Employees may be required to support emergency response efforts, including storm events, outside normal working hours and in person, regardless of hybrid work arrangements. Emergency support may also involve tasks outside typical responsibilities.

Requirements

High school diploma or GED.
1–3 years of experience in Distribution Operations or equivalent work experience.
Demonstrated leadership skills.
Demonstrated project-management skills, including analytical and organizational abilities.
Ability to assess situations quickly and make sound decisions.
Proficiency with computer applications, including Salesforce and SAP or similar enterprise systems.
Ability to gather and analyze data to make informed decisions.
Good oral and written communication skills.
Basic understanding of the utility industry.
Knowledge of safety and compliance requirements.
Knowledge of budgeting, construction, and maintenance practices and procedures.
Valid, in-state driver's license upon hire.
Legally authorized to work in the United States without requiring employer sponsorship now or in the future.

Nice To Haves

Bachelor's degree.
Associate's degree from an accredited institution.

Responsibilities

Lead the planning, prioritization, and direction of work and resource allocation for a significant portion of LDC field operations, including labor, materials, and equipment.
Analyze and implement workload leveling and company or contractor decisions to allocate resources effectively and meet budgetary goals.
Identify, track, and resolve issues internally and externally.
Assess the impact and significance of obstacles or changes to work-plan execution, then prioritize and resolve them as appropriate.
Direct clerical resources on an ongoing project basis and participate in the performance-management process.
Identify improvement opportunities for procedures, processes, or personnel using data.
Develop proposed solutions and partner with the appropriate manager or field leader to implement improvements.
Partner with Planning, Operations, Engineering, Procurement, and material handling to anticipate requirements and meet customer expectations and the business plan.
Define and participate in achieving short- and long-term corporate business objectives.
Partner with Engineering, Planners, and Field Leaders on work preparation, considering financial implications, compliance issues, and resource availability.
Collaborate with field leadership to identify and resolve productivity or performance issues involving field resources.
Identify, propose, and support work-management system improvements.
Understand internal and external customer needs and ensure solutions are developed to address them.
Participate in storm-support activities across all districts, including assisting outside normal business hours and reporting in person during storm events.