Scheduling Director

Kittitas Interactive Management • Yakima, WA

1d • Onsite

About The Position

The primary role of the Scheduling Director is to provide strategic leadership and oversight of all scheduling operations at KIM. This role ensures that scheduling systems, processes, and teams operate efficiently and align with organizational goals. The Scheduling Director oversees planning, implementation, and continuous improvement of scheduling practices while ensuring high-quality communication and service to clients, employees, and organizational partners.

Requirements

• Experience supervising teams and leading operational functions.
• Advanced proficiency in Microsoft Excel, Teams, Word, and SharePoint.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced and changing environment.
• Demonstrated ability to manage multiple high-priority projects.
• Excellent reading comprehension and written communication skills required.
• Ability to apply proper grammar, spelling, punctuation, and format to communications.
• Ability to present information in one-on-one, small group, and large group situations to management and staff.
• Ability to do simple math such as addition, subtraction, multiplication.
• Know how to handle cash and keep a running balance of cash on hand.
• Ability to solve a wide range of practical problems and deal with a variety of concrete and complex variables; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; and ability to deal with multiple variables.
• Ability to operate related computer applications (i.e. word processing and spreadsheet applications), and business equipment including personal computer, copy machine, fax machine, and telephone.

Nice To Haves

• Bachelor’s Degree preferred but not required.
• 3–5 years of scheduling, operations, or workforce management experience preferred.

Responsibilities

• Provide strategic direction and oversight for company-wide scheduling operations.
• Lead, mentor, and supervise Scheduling Manager, Scheduling Supervisor, and Float Staff.
• Design, implement, and refine scheduling systems, workflows, and policies to support consistency, responsiveness, and operational efficiency.
• Ensure compliance with EEO, ADA, FMLA, OSHA, HIPAA, and other regulatory standards as they relate to scheduling.
• Oversee auditing processes for timesheet accuracy, schedule templates, and documentation integrity.
• Provide strategic leadership in labor‑cost management by optimizing schedules, minimizing overtime exposure, and ensuring staffing allocations align with organizational budget targets.
• Use data‑driven decision‑making to identify inefficiencies in workforce deployment, forecast resource demands, and implement cost‑control measures that maintain operational excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree