Scheduling Coordinator

Advanced Pediatric Associates • Aurora, CO

6d • Onsite

About The Position

Advanced Pediatric Associates is hiring a full-time Scheduling Coordinator in Aurora, CO. This role is ideal for candidates with experience in medical scheduling, medical records, patient coordination, healthcare administration, or customer service in a medical office setting. The Scheduling Coordinator supports patients, families, providers, and clinic staff through appointment scheduling, patient communication, medical records coordination, insurance and demographic verification, and administrative support in a fast-paced pediatric healthcare environment. This full-time position is based at our Administrative Office in Aurora, CO and offers a 4-day work week with occasional half-day Saturday shifts.

Requirements

• High School Diploma or equivalent
• Minimum one year of experience in medical records, scheduling, customer service, or a related healthcare role
• Experience working with electronic medical records (EMR) systems
• Knowledge of HIPAA, PHI, and confidentiality guidelines
• Strong technical and computer skills, including Microsoft Office and Adobe
• Excellent communication, organizational, and customer service skills
• Ability to manage multiple phone lines and respond promptly to inquiries
• Ability to accurately enter and update patient demographic and insurance information
• Strong attention to detail and ability to prioritize duties and meet deadlines
• Ability to maintain professionalism and composure in difficult situations

Nice To Haves

• Pediatric healthcare experience
• Experience processing Release of Information (ROI) requests
• Insurance verification experience

Responsibilities

• Schedule, reschedule, and cancel patient appointments
• Manage phone calls, emails, faxes, mail, and patient inquiries
• Process medical records and Release of Information (ROI) requests
• Maintain HIPAA compliance and patient confidentiality
• Verify and update patient demographic and insurance information
• Accurately document information within EHR/EMR systems
• Communicate professionally with patients, families, providers, and team members
• Support daily clinic and administrative operations
• Prioritize tasks and meet deadlines in a fast-paced environment

Benefits

• 4-day work week
• Occasional half-day Saturday shifts
• Evenings off
• Paid Time Off (PTO), begins accruing on date of hire
• Extended Illness Bank (EIB), begins accruing on date of hire
• Medical, dental, and vision insurance
• 401(k)
• Life insurance, AD&D, and LTD
• Accident insurance
• Employee Assistance Program (EAP)
• Holiday pay
• Professional and family-friendly work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED