Scheduling Coordinator - Part Time - Riverside
About The Position
Directs the coordination of care under the supervision of the Executive Director. This role involves managing scheduling data, creating schedules, and liaising between the coordinating team and the nursing office. The coordinator is responsible for scheduling client appointments, communicating with care providers, clients, and staff about daily changes, and maintaining statistical reports. They also supervise the scheduling of appropriately skilled personnel, replacement workers, and handle patient/family communications regarding home health aide issues. General office duties are also part of the role.
Requirements
- Ability to utilize a PC, calculator, Multi-line telephone and other related office equipment.
- Demonstrates good communication, negotiation, and public relations skills.
- Demonstrates organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
Nice To Haves
- At least two years’ experience as a Coordinator, preferred.
Responsibilities
- Understands and adheres to agency policy and procedures.
- Confers with Executive Director on problems and complaints.
- Liaises between coordinating team and nursing office.
- Performs all coordinating duties when necessary.
- Enters scheduling data and creates schedules.
- Schedules client appointments/visits according to care plans and staff availability.
- Reviews and directs case management notes, documenting changes.
- Contacts care providers, clients, and staff with day-to-day changes.
- Maintains staff and client statistics reports.
- Supervises the scheduling of appropriately skilled personnel to fill cases and the input of scheduling information.
- Supervises the scheduling of replacement workers as needed and the input of scheduling information.
- Communicates with patients/families on home health aide related issues.
- Coordinates patient care among disciplines.
- Performs general office duties including word processing, photocopying, filing, shredding, sorting/distributing mail, and providing reception and telephone service.
- Takes telephone referral information.
- Handles matters related to staff and the patients they serve.
- Provides staffing for sick leave, vacation, and long-term leave.
- Communicates on a routine basis with contract agencies to maintain smooth relations and obtain needed information.
- Advises the Executive Director of all new cases to be filled and supervises the weekly review of cases.
- Oversees the documentation and reporting of changes in patient status, in-service requirements, employee staff assignments, and any unsatisfactory performance.
- Discerns client services required as outlined in agreements, urgent requests, and care plans.
- Supervises staff regarding punctuality, assignments, and reliability.
- Performs other duties as required.
- Adheres to company attendance and reliability guidelines to ensure quality and consistent patient care.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
