Scheduling Coordinator - Westerville CTH

Nationwide Children's Hospital • Westerville, OH

2d • Onsite

About The Position

Manages the entire patient scheduling process of their section and maintains patient reminder activity in conjunction with the scheduling. Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics. Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information. Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments. Generates reports on scheduling activities and presents them to relevant parties as needed.

Requirements

• High School graduate or equivalent, required.
• Two years of medical secretary experience, required.
• Excellent customer service skills to interact with the public internal and external.
• Computer skills
• Decision Making
• Depth perception
• Hand use: grasping, gripping, turning
• Hearing acuity
• Interpreting Data
• Peripheral vision
• Problem solving
• Repetitive hand/arm use
• Seeing – Far/near
• Sitting
• Talking on telephone Constantly (67-100%)

Responsibilities

• Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority.
• Adjusts schedules and distributes updated schedules to necessary parties.
• Maintains accurate records and statistics.
• Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information.
• Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments.
• Generates reports on scheduling activities and presents them to relevant parties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED