Scheduling Coordinator for Home Health Office- Cincinnati, OH
About The Position
Explore opportunities with Home Care by Black Stone, LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together. As the Home and Community Bases Services Case Coordinator, you will oversee the services provided to a caseload of clients on a daily basis. This responsibility includes interfacing with clients/families/employees to ensure quality service delivery. You will also be responsible for day-to-day staffing of cases, problem solving, assisting in the hiring process, providing orientation to new caregivers, payroll/billing, and ensuring customer satisfaction. As the Case Coordinator must be able to function with minimal onsite supervision and may perform some or all of the duties listed below.
Requirements
- High school education or equivalent
- Demonstrated ability to coordinate many activities at one time
- Demonstrated strong customer service skills
Nice To Haves
- Scheduling and data entry experience
Responsibilities
- Coordinate daily client case scheduling, ensuring appropriate caregiver coverage and ongoing communication with clients and families
- Manage staffing operations, including anticipating workforce needs, supporting hiring and orientation, and participating in on‑call rotation
- Oversee payroll, billing, and data accuracy by coordinating, entering, and auditing weekly payroll/billing and maintaining client and employee records
- Conduct and support client consultations, on‑site home and supervisory visits, and monitor customer satisfaction, escalating issues as needed
- Ensure compliance with company policies, state and funded program requirements, pay rate guidelines, overtime approvals, and incident reporting
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
