Scheduling Coordinator

Alora Behavioral Health•Covina, CA

5d•$21 - $24•Remote

About The Position

Come join our team at Alora Behavioral Health, where our 40-year history of compassionate care has evolved into specialized Applied Behavior Analysis services across southern California. Our recent transformation in 2022 has brought exciting changes, including a new name, expanded services, and increased accessibility. Yet, our commitment to empowering and collaborating with our clients remains steadfast. Join us in making a meaningful difference in the lives of those we serve. Join Our Team as a Scheduling Coordinator! Are you detail-oriented, organized, and skilled in communication? If so, we have an exciting opportunity for you to join our team as a Scheduling Coordinator (SC) at Alora Behavioral Health. In this role, you'll play a vital part in ensuring our clients receive the treatment they need by maintaining our clinical schedule with precision and efficiency.

Requirements

Minimum of one year of experience in a scheduling role, with familiarity in ABA or hospital environments considered a plus.
High school diploma or equivalent required; relevant college degree preferred.
Bilingual proficiency in English and Spanish preferred.
Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams) required; knowledge of Google Suite a plus.
Strong technology skills and willingness to learn new systems and platforms.
Detail-oriented, highly organized, and efficient in managing tasks autonomously.
Ability to set and achieve goals, receive feedback positively, and maintain professionalism in all communications.
Requires a criminal background check clearance

Nice To Haves

Familiarity in ABA or hospital environments
Relevant college degree
Knowledge of Google Suite

Responsibilities

Coordinate all aspects of the clinical scheduling process, ensuring clear communication and problem-solving at every step.
Maintain an accurate and up-to-date schedule for both clients and staff, maximizing fulfillment requests and ensuring compliance with all requirements.
Utilize internal tools to optimize staff placement within assigned regions, ensuring efficient scheduling practices.
Proactively communicate schedule changes to families, staff, and management, providing timely updates and support.
Collaborate with clinical staff, supervisors, and managers to ensure smooth scheduling processes and address any issues promptly.
Monitor clinical schedules daily to ensure all employees meet minimum hours expectations and deliver regular reporting to the Scheduling Manager.