Scheduling Coordinator

IndeVets•Philadelphia, PA

5d•Remote

About The Position

The Scheduling Coordinator sits at the operational heart of IndeVets™, connecting partner hospitals with Associate IndeVets to keep schedules running smoothly. This is a relationship-first, high-volume role that requires both precision and genuine care for the people on both ends of the scheduling process. You are the human in the loop, the first call when something goes sideways, and the steady presence that makes seamless coverage possible.

Requirements

Comfort managing a high volume of simultaneous requests without letting anything fall through
A genuine service mindset: you enjoy solving problems for people, especially under time pressure
Experience in a fast-paced coordination, scheduling, or customer service environment where accuracy is non-negotiable
Strong communication skills across channels (phone, email, Teams) and the calm to navigate urgent situations clearly
Ability to work independently in a remote environment while staying tightly connected to a distributed team
Availability to work 8 AM to 4 PM EST

Responsibilities

Coordinate shift schedules between partner hospitals and Associate IndeVets, ensuring reliable coverage with minimal gaps
Serve as the primary point of contact for all scheduling questions, requests, and real-time issues from hospitals and AIVs alike
Maintain accurate, up-to-date scheduling data across company systems, holding a high standard for precision
Build strong working relationships with hospital partners and doctors to support long-term retention on both sides
Identify scheduling gaps or emerging conflicts early and resolve them proactively before they affect coverage

Benefits

Medical Insurance with a monthly Company contribution
Low-Cost Dental and Vision Insurance
Company-Paid Short-Term Disability Insurance
Low-Cost Long-Term Disability Insurance
Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
Voluntary Employee, Spouse, and Dependent Life Insurance
Company-Paid Employee Assistance Program (EAP)
Paid Parental Leave
Generous Paid-Time Off
401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period