Scheduling Coordinator - Mercy Center For Memory Health - Part-Time
About The Position
This position supports Mercy's philosophy of patient centered care by performing coordination activities related to patient scheduling and performing tasks and support functions under the supervision of a licensed nurse. The Mercy Center for Memory Health coordinates scheduling for needed areas, calls in staff for emergency cases as indicated, refers conflicts and procedural questions to Administrator/Nursing Supervisors, responds to real/potential problems based on urgency related to patient needs, reviews and updates visiting clinician schedules, and utilizes the computer system to run requested reports.
Requirements
- American Heart Association Basic Life Support (BLS) required
- Strong computer skills required
Nice To Haves
- Two years of health care and/or secretarial experience preferred
- High School Diploma or equivalent preferred
- Medical Assisting Diploma, Associate of Applied Science Degree preferred
- Medical Terminology strongly preferred
Responsibilities
- Receives and handles telephone communications accurately and timely
- Coordinates scheduling patients
- Completes data entry from procedural records in an accurate and timely fashion
- Implements changes and assists with revisions on patient orders and requests
- Organizes and prioritizes daily work effectively
- Receives and directs visitors within the department as indicated
- Navigates the electronic medical record efficiently, orders procedures and locates documentation as necessary
- Promotes a positive and professional image, collaborates with healthcare team including physicians, nurses and discharge planners
- Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries
- Coordinates scheduling for needed areas
- Calls in staff for emergency cases as indicated
- Refers conflicts and procedural questions to Administrator/Nursing Supervisors
- Responds to real/potential problems based on urgency related to patient needs
- Reviews and updates visiting clinician schedules
- Utilizes computer system to run requested reports
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
