MUST LOVE GRANDMA- Scheduling Coordinator
About The Position
Visiting Angels Glendora is seeking a Scheduling Coordinator to join their team. This role involves managing care schedules and providing support to clients and caregivers. The ideal candidate should be organized, personable, patient, able to work under pressure, multitask, and have a passion for supporting the elderly community. Visiting Angels has been providing senior home care for nearly 25 years in the East San Gabriel and Pomona Valleys, assisting with meals, hygiene, transportation, light housekeeping, and companionship. This position is full-time and located in Glendora, CA.
Requirements
- Professional demeanor with the ability to work independently after training
- Minimum of two years of recent office experience
- Minimum of two years of customer service experience
- Strong technology skills
- Experience managing heavy phone call volumes
- Excellent interpersonal, communication, critical thinking, and organizational skills
Nice To Haves
- Passionate about supporting the elderly community
Responsibilities
- Answering and acting upon incoming phone calls from clients, potential clients, and caregivers
- Efficiently and thoroughly documenting schedule changes and communication from clients and caregivers
- Managing caregiver schedules to optimize client care and utilization
- Partnering with Care Managers to maximize client satisfaction
- Participating in after-hours on-call rotation
- Assisting with general office duties
- Caregiver recruiting, hiring, and human resource compliance (based on interests and skills)
Benefits
- Pay range: $24.00 - $28.00 per hour, paid bi-weekly
- Semi-Annual Bonus
- Paid Vacation and Paid Holidays
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401K Plan with Employer Matching
- Gym Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
