Scheduling Coordinator (Temporary Full-Time)
About The Position
Mountainside is seeking a highly organized, compassionate Scheduling Coordinator to support our Detox and Residential programs. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys coordinating details, and wants to play a meaningful role in supporting individuals on their recovery journey. As a Scheduling Coordinator, you’ll be at the center of daily operations—connecting clients, families, clinicians, and providers to ensure seamless care from admission through discharge. Your work directly supports high-quality treatment delivery and a positive client experience.
Requirements
- High School Diploma or equivalent
- Detail-oriented professional who thrives in a fast-paced, collaborative environment
- Strong organizational, prioritization, and communication skills
- Ability to manage competing deadlines with accuracy and professionalism
- Comfort working with schedules, data, and electronic medical records
- Customer-service mindset with empathy for clients and families
- Interest in or experience within behavioral health, healthcare, or human services
Nice To Haves
- Associate’s Degree in Healthcare or related field
- At least 1 year of experience in administrative or scheduling roles
- At least 1 year of experience in care coordination
- At least 1 year of experience in healthcare, behavioral health, or insurance-related environments
Responsibilities
- Serve as a friendly and professional point of contact for clients, families, staff, and community partners
- Coordinate and schedule internal and external appointments in accordance with client needs and Mountainside policies
- Maintain and manage prescriptive care schedules and interdisciplinary team assignments, including: Medical, Psychiatric, Clinical, Family Wellness, and Wellness services
- Support continuity of care by managing scheduling throughout the full treatment episode
- Accurately assign and track billing codes for services rendered
- Organize, audit, and maintain scheduling data to ensure services are delivered appropriately
- Document all client-related communications clearly and thoroughly in the electronic medical record
- Manage a high-volume workload, including schedules for 90+ clients and daily email communications
- Collaborate closely with clinical, medical, and administrative teams to support smooth daily operations
- Apply knowledge of substance use treatment processes to support effective coordination of care
- Take on additional responsibilities as needed to support team and program success
Benefits
- Paid Sick Time
- Free meals while working on the Canaan campus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
