Scheduling Coordinator - Home Care

BrightStar Care of Santa Barbara County • Oxnard, CA

3d • Onsite

About The Position

BrightStar Care of Santa Barbara County and West Ventura County is seeking a Scheduling Coordinator to join their growing team in Santa Barbara. This is a full-time, in-office position with on-call rotation responsibilities. The ideal candidate will have high-volume scheduling experience, preferably in the health care field.

Requirements

• High-volume scheduling experience, preferably in the health care field.

Responsibilities

• Assist with scheduling, using all technology tools to ensure proper business processes, with oversight by the Scheduling Performance Manager
• Know and schedule the field staff with the right clients.
• Communicate with and schedule staff to meet client care needs and minimize non-billed overtime.
• Communicate with clients in a timely manner any schedule changes.
• Document interactions with clients and field staff.
• Assist with answering the phones, transferring calls, and taking detailed messages.
• Greet visitors and field staff.
• Share the responsibility of the field staff on-call phone with the scheduling team.
• Send out the On-Call Report the next day and document any issues in ABS.
• Document and inform the Scheduling Performance Manager of any personnel issues.
• Monitor and communicate with field staff through email, Connecteam, phone calls, and texts (in emergencies)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed