Scheduling Coordinator

Brightli • Rolla, MO

6d • Onsite

About The Position

Join our compassionate and collaborative team as a Scheduling Coordinator, where your skills will directly enhance the client experience! By optimizing provider schedules, you will play a vital role in minimizing errors, enhancing productivity, and boosting overall satisfaction for both providers and clients. We are looking for a detail-oriented individual who thrives in dynamic environments and values effective communication. Experience in managing schedules and a passion for helping others are highly desirable traits for this position. In this role, you will oversee the schedules of various programs, including Psychiatry Services, Outpatient Services, and Community Services. Your ability to effectively coordinate appointments and collaborate with clinical teams will be essential to assure high-quality service delivery.

Requirements

• Must possess at least a high school diploma or GED.
• Successful completion of a background check, including criminal record, driving record, abuse/neglect, and fingerprint check.
• Completion of New Hire Orientation at the beginning of employment.
• Current driver’s license, acceptable driving record, and current auto insurance.

Nice To Haves

• Experience in an office setting is preferred.

Responsibilities

• Build and maintain schedules for designated programs and service lines within the electronic health records system.
• Review assigned providers’ schedules for errors and coordinate with Client Contact Services to rectify any issues.
• Assist with caseload management and maintenance as required.
• Coordinate program-specific appointments for clients.
• Collaborate with clinical teams on caseload management, schedule utilization, client attendance policy adherence, and discharge protocols.
• Communicate with Client Contact Services staff to fill available appointment times for programs.
• Ensure compliance with HIPAA guidelines when interacting with clients and coworkers.
• Generate reports for the designated department regarding scheduled appointments throughout the system.
• Attend all required meetings.
• Address management needs, including data collection, program evaluation, schedule maintenance, and updates to the electronic health record.
• Perform additional duties as assigned.

Benefits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED