Scheduling & Booking Assistant | Remote
Aisles & Abroad•Raleigh, NC
•Remote
About The Position
The Scheduling & Booking Assistant supports clients with researching, planning, and booking hotel accommodations that fit their needs and preferences. The role is with a travel planning company focused on personalized vacations, hotel accommodations, cruises, and group travel, with an emphasis on exceptional customer service. It is remote and offers a flexible schedule. Comprehensive training, ongoing support, industry tools and resources, and mentorship are provided.
Requirements
- Strong communication and customer service skills.
- Professional, positive, and client-focused attitude.
- Ability to work independently and manage time effectively.
- Basic computer proficiency and reliable internet access.
- Interest in travel and hospitality.
Nice To Haves
- Previous experience in customer service, hospitality, or sales.
Responsibilities
- Assist clients with selecting and booking hotel accommodations.
- Provide accurate information about hotel options, amenities, pricing, and availability.
- Respond to client inquiries by phone, email, and online platforms in a timely and professional manner.
- Maintain accurate records of client interactions and bookings.
- Collaborate with team members to ensure a smooth client experience.
- Stay informed about travel trends and hotel offerings.
- Participate in virtual training sessions and team meetings.
Benefits
- Remote work with flexible scheduling.
- Training and access to industry tools and resources.
- Supportive team environment and mentorship.
- Performance-based earning potential.
- Access to travel-related discounts and perks.
- Opportunities for personal and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
