Scheduling & Booking Assistant | Remote

Aisles & Abroad•New York, NY
•Remote

About The Position

The Scheduling & Booking Assistant supports clients with researching, planning, and booking hotel accommodations that fit their needs and preferences. The role is with a travel planning company specializing in personalized vacations, hotels, cruises, and group travel. It is remote and offers a flexible schedule, with comprehensive training, ongoing support, and mentorship. The position is suited to people who enjoy helping others, are interested in travel, and are comfortable working remotely.

Requirements

  • Strong communication and customer service skills.
  • Professional, positive, and client-focused attitude.
  • Ability to work independently and manage time effectively.
  • Basic computer proficiency and reliable internet access.
  • Interest in travel and hospitality.

Nice To Haves

  • Previous experience in customer service, hospitality, or sales is beneficial but not required.

Responsibilities

  • Assist clients with selecting and booking hotel accommodations.
  • Provide accurate information about hotel options, amenities, pricing, and availability.
  • Respond to client inquiries by phone, email, and online platforms in a timely and professional manner.
  • Maintain accurate records of client interactions and bookings.
  • Collaborate with team members to support a smooth client experience.
  • Stay informed about travel trends and hotel offerings.
  • Participate in virtual training sessions and team meetings.

Benefits

  • Remote work with flexible scheduling.
  • Training and access to industry tools and resources.
  • Supportive team environment and mentorship.
  • Performance-based earning potential.
  • Access to travel-related discounts and perks.
  • Opportunities for personal and professional growth.
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