Scheduling Assistant | $21.00 /hr

Easterseals MidwestRock Hill, MO
$21Onsite

About The Position

This position schedules hearing conservation screenings with client companies, including reviewing and updating client information, scheduling testing within required timeframes, preparing work orders, assigning technicians, and providing logistical support.

Requirements

  • Basic knowledge of logistics and Department of Transportation (DOT) regulations.
  • Good communication and customer service skills.
  • Excellent attention to detail and able to prioritize multiple activities.
  • Knowledge of computers, web browsers, and Microsoft Office suite, including Outlook, Teams, Excel, and Word.
  • High school diploma or equivalent.
  • At least one year general office or clerical experience.
  • Knowledge of computers, web browsers, Microsoft Office suite, including knowledge of Excel and Word.
  • Current driver's license and proof of insurance.
  • Must complete and maintain all required trainings/certifications.
  • Must maintain confidential information in accordance with HIPAA regulations.

Nice To Haves

  • Previous scheduling experience strongly preferred.

Responsibilities

  • Contacts client companies to schedule annual hearing conservation testing within required timeframes.
  • Provides testing and scheduling information, and responds to client inquiries.
  • Reviews and updates client information and employee data as needed.
  • Schedules testing dates and assigns technicians.
  • Ensures all jobs comply with Department of Transportation (DOT) regulations.
  • Prepares work orders and provides information to assigned technicians, including service date, company and contract information, vehicle, equipment, testing details, etc.
  • Arranges rental cars and hotel accommodations as needed.
  • Performs data entry, recordkeeping, and other administrative support duties.
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