Scheduling Assistant

Baptist Housing Seniors Living•Kelowna, BC

2d•CA$27 - CA$30•Onsite

About The Position

At Baptist Housing, every day is an opportunity to help our seniors experience life well in supportive communities. As a member of our team, you can enjoy a fulfilling career while working in a collaborative environment where support for you is prioritized. As the Scheduling Assistant in the Kelowna Region, you’ll play a key role in coordinating staffing for our long-term care, assisted living, and independent living communities. You’ll ensure coverage for planned and unplanned vacancies while delivering exceptional service to our teams and promoting a culture of safety, wellness, and respect. Please note that hours are 0500–1500, Sunday to Tuesday one week, and Sunday to Wednesday the following week. Reporting to the Scheduling Manager, the Scheduling Assistant is responsible for filling short-call, long-call, and vacation shifts in compliance with collective agreements and established policies. You’ll manage scheduling systems, maintain accurate records, and collaborate with leaders and team members to ensure appropriate staffing coverage. With a strong focus on communication, accuracy, and service, your work supports our mission to foster vibrant, person-directed communities.

Requirements

Minimum Grade 12 education
At least 2 years of scheduling experience, preferably in a healthcare setting
Experience interpreting and applying collective agreements
Typing speed of 50 wpm
Proficient in Microsoft Word, Excel, and Outlook
Strong communication, organization, and time management skills
Ability to work independently and collaboratively in a dynamic environment
Demonstrated discretion and confidentiality in handling sensitive information

Nice To Haves

You are compassionate, detail-oriented, and motivated by a desire to serve.
You have a calm and professional demeanor, especially in fast-paced or high-pressure situations.
Your strong interpersonal skills allow you to build positive relationships with team members and leaders alike.
You embrace challenges, take initiative, and find joy in ensuring the right people are in the right place at the right time

Responsibilities

Coordinate and adjust schedules based on coverage needs, availability, and scheduling rules
Fill vacancies related to leaves, workload increases, and short calls
Maintain ongoing communication with team members and leaders
Enter and update data in computerized scheduling and timekeeping systems
Audit schedules and timecards for accuracy and make necessary corrections
Compile reports and scheduling statistics as requested
Foster a welcoming and respectful environment for all team interactions
Promote and model Baptist Housing’s values and commitment to servant leadership
Participate in professional development and maintain working knowledge of safety protocols