Scheduling Assistant

Geater Machining & Manufacturing, Co.•Independence, IA

3d•Hybrid

About The Position

The Scheduling Assistant provides essential support for various scheduling functions within the company. This role involves direct interaction with customers, managing sales orders, generating forecasts, and coordinating job schedules. The assistant will also be responsible for maintaining customer portals, communicating order status, and ensuring data accuracy between internal systems and customer requirements. Additionally, the position supports other departments like engineering and shipping, and requires a high level of organization, communication, and computer proficiency.

Requirements

Advanced level computer skills in Microsoft Office products, particularly Word and Excel
Basic ERP system knowledge
In depth knowledge of clerical and organizational techniques
Excellent written and verbal communication skills
Ability to multi-task and follow through
Must keep composure as this position handles a lot and deals with not only our employees, but the customer base
Work well in a team environment, maintain a positive attitude and willingness to learn
Confidentiality is a must
High School Diploma or GED
Sitting, standing, and walking
Use of hands and arms to operate office equipment
Being able to see (20/25 vision with glasses, 20/25 without) and hear (with mechanical assistance if necessary) sufficient to understand and comprehend individual one-on-one conversations

Nice To Haves

Diploma or AA degree in Office Administration/Administrative Assistant.
Six months to one year related experience and/or training in a manufacturing setting preferred.

Responsibilities

Entering Customer Sales Orders
Generate Forecasting and Auto-Sales
Create & Schedule Jobs
Manage & Review Multiple Customer Portals: Date Adjustments, Order Acknowledgements, Tracking Data Input, & More
Customer Email Communications: Order Status, Quantity Adjustments, Open Order Reports, & More
Review Comparison Reports: Verify and correct data between customers and our ERP system.
Review and release jobs to the shop floor
Run daily reports that correspond with scheduling, sales, engineering, shipping, and customers.
Assist Managers/Supervisors/Shop Floor Employees with Priority List Items and keeping status of jobs updated.
Assist Shipping department with Customer Logistics
Provide back up support for Engineering Assistants as needed.
Provide back up support when the Orders/Client Relations Manager is not available.