Scheduling Analyst

San José State University•San Jose, CA

3d•$4,799 - $6,992

About The Position

The College of Humanities and the Arts is seeking a Scheduling Analyst to provide scheduling, appointment-processing, data analysis, and administrative support to assigned departments and schools. Reporting to the Director of Resources and Operations, the incumbent will support course scheduling, temporary faculty appointments, enrollment planning, space management, and related administrative processes. The position coordinates temporary faculty appointments and related documentation; assists with class schedules, room and faculty assignments, cancellations, and course additions; provides enrollment, student success, appointment, salary, and budget data; and manages space requests and assignments. The role interprets university policies and procedures, maintains accurate records, protects confidential information, and serves as a liaison among departments, faculty, and college administration. The position is classified as Administrative Analyst/Specialist – Non-Exempt. The anticipated hiring range is $5,850 to $6,208 per month, and the CSU salary range is $4,799 to $6,992 per month. San José State University states that its employee benefits package is typically worth 30–35% of base salary. A satisfactory background check is required for employment.

Requirements

A bachelor's degree and/or equivalent training.
Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Ability to communicate professionally and respectfully with constituents.
Working knowledge of general practices, programs, or an administrative specialty and basic ability to apply fundamental concepts.
Working knowledge of budget policies and procedures.
Thorough knowledge of organization, administration, management, organizational structures and functions in higher education, and scheduling and curriculum processes.
Thorough knowledge of word-processing and spreadsheet software.
Ability to learn, interpret, and apply policies and procedures relating to the program, organizational unit, or administrative specialty.
Knowledge of basic research and statistical-analysis methods and ability to apply them.
Ability to analyze enrollment-planning data to support departmental operational needs.
Ability to maintain confidentiality and appropriately handle sensitive communications.
Excellent analytical, oral, and written communication skills.
Demonstrated ability to establish and maintain effective working relationships within and outside the work group.
General awareness of emerging technologies, including artificial intelligence, and willingness to develop skills in their appropriate, responsible, and ethical use in higher education, consistent with institutional policies and practices.

Nice To Haves

BA/BS related to disciplines in the College or business.
Four years of administrative work experience analyzing and coordinating complex activities, projects, and documents associated with multifaceted programs; academic-setting experience preferred.
Experience with MS Office for composing memos, letters, and other public correspondence, and competency in developing and analyzing spreadsheets.
Experience with Google Apps to support collaborative work assignments.
Experience working with tools based on PeopleSoft, Oracle, SAP, or similar enterprise database systems.
Experience establishing and maintaining cooperative working relationships in a diverse multicultural environment.

Responsibilities

Coordinate temporary faculty appointments, reappointments, assigned time, salary verification, onboarding, and related documentation.
Assist with developing, entering, maintaining, and correcting class schedules, including room and faculty assignments, cancellations, and course additions.
Provide enrollment, student success, faculty appointment, salary, and budget data to department chairs, associate deans, and college leadership.
Manage department space requests, historical space-use data, lecture and laboratory assignments, and faculty office assignments.
Interpret and apply university policies and procedures; maintain accurate records; protect confidential information; and serve as a liaison among departments, faculty, and college administration.
Analyze room usage needs and request appropriate classrooms and laboratories for course offerings each semester.
Evaluate and coordinate office assignments for permanent and part-time faculty based on teaching schedules, advising schedules, and research.
Compile, write, and present reports related to the administrative specialty.
Initiate, compose, and appropriately format correspondence and reports.
Maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.