Scheduling Analyst

CSU Careers•San José, CA

About The Position

The College of Humanities and the Arts is seeking a Scheduling Analyst to provide scheduling, appointment-processing, data analysis, and administrative support to assigned departments and schools. Reporting to the Director of Resources and Operations, the incumbent will support course scheduling, temporary faculty appointments, enrollment planning, space management, and related administrative processes. The role coordinates temporary faculty appointments and supports class schedule development and maintenance. It also provides data and reporting on enrollment, student success, faculty appointments, salaries, and budgets; manages department space requests and assignments; and interprets and applies university policies and procedures while maintaining accurate records and protecting confidential information.

Requirements

A bachelor's degree and/or equivalent training.
Administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
Ability to communicate professionally and respectfully with constituents.
Working knowledge of general practices and administrative specialties, fundamental concepts, and budget policies and procedures.
Knowledge of organization, administration, management, and the structure and activities of higher education.
Knowledge of scheduling and curriculum processes.
Ability to analyze classroom and office space needs and coordinate assignments.
Thorough knowledge of word processing and spreadsheet software.
Ability to learn, interpret, and apply policies and procedures relevant to the program, organizational unit, or administrative specialty.
Knowledge of basic research and statistical analysis methods and the ability to apply them.
Ability to maintain confidentiality and appropriately handle sensitive communications.
Excellent analytical, oral, and written communication skills.
Ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison.
General awareness of emerging technologies, including artificial intelligence, and willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices.

Nice To Haves

BA/BS related to disciplines in the College or business.
Four years of administrative experience analyzing and coordinating complex activities, projects, and documents associated with multifaceted programs.
Administrative work experience, preferably in an academic setting.
Experience with applications such as MS Office for composing correspondence and competency in developing and analyzing spreadsheets.
Experience with Google Apps to support collaborative work assignments.
Experience with PeopleSoft, Oracle, SAP, or similar enterprise database systems.
Experience establishing and maintaining cooperative working relationships within a diverse multicultural environment.

Responsibilities

Coordinate temporary faculty appointments, reappointments, assigned time, salary verification, onboarding, and related documentation.
Assist with developing, entering, maintaining, and correcting class schedules, including room and faculty assignments, cancellations, and course additions.
Provide enrollment, student success, faculty appointment, salary, and budget data to department chairs, associate deans, and college leadership.
Manage department space requests and historical space-use data, lecture and laboratory assignments, and faculty office assignments.
Interpret and apply university policies and procedures.
Maintain accurate records, protect confidential information, and serve as a liaison among departments, faculty, and college administration.
Analyze room usage needs and request appropriate classrooms and labs for course offerings each semester.
Evaluate and coordinate office assignments for permanent and part-time faculty based on teaching, advising, and research schedules.
Analyze enrollment-planning data to support department operational needs.
Compile, write, and present reports, and initiate and format correspondence related to the administrative specialty.