Scheduling Administrative Coordinator

VetJobs•Fairfax, VA

7d•Onsite

About The Position

PEG, LLC is hiring a deadline-driven, team-oriented Scheduling Administrative Coordinator for its main office in Fairfax, Virginia. The role supports the Scheduling Department and Field Operations by helping maintain accurate schedules and related data, responding to incoming calls, and providing responsive service to internal and external clients. As an early point of contact, the coordinator helps create a positive client experience and supports the accurate and efficient completion of processes affected by the schedule.

Requirements

Bachelor of Science or Bachelor of Arts in Business Administration or a similar relevant field.
At least 2 years of previous work experience in scheduling, administration, or a related field.
Thorough knowledge of project scheduling concepts and components.
Excellent attention to detail, organization, and team collaboration skills.
Proactive problem-solving ability, including multitasking, prioritizing, and effective time management.
Strong phone contact-handling skills and active listening.
Ability to communicate effectively with other disciplines or groups and resolve schedule conflicts.
Strong software skills, including Microsoft Excel, SharePoint, Microsoft Outlook, Microsoft Word, and related programs.

Responsibilities

Assist the Scheduling Department with daily schedules and answer incoming calls to the main office line.
Help manage and control scheduling data in Excel.
Ensure that information used in ProntoForms, Microsoft Flow, and other platforms drawing from the schedule is accurate.
Build and maintain client relationships through open, interactive communication by email and phone.
Take ownership of client complaints, provide timely solutions or alternatives, and follow up to confirm resolution.
Communicate scheduling problem areas and provide options for resolving them.
Identify and assess client needs to support client satisfaction.
Maintain confidentiality to protect client confidence and company operations.
Develop and update administrative systems to improve efficiency.
Maintain files, records, and databases using effective filing systems.
Follow office workflow procedures to support maximum efficiency.
Cross-train across multiple departments and assist with project deadlines as requested.
Interface with Operations, Owners, and Subcontractors to discuss work impacts and resolve problems.

Benefits

20 annual paid days off, consisting of 12 PTO days, Birthday PTO, and 7 company-paid holidays.
Company-sponsored medical insurance, with a contribution of up to 50% of the monthly premium.
Dental and vision insurance.
401(k) retirement plan with up to a 4% company match, vested immediately.
Basic life and supplemental life insurance.
Short-term and long-term disability coverage.
Accident and pet insurance.
Corporate-sponsored events.
Paid professional development and salary incentives through learning and certification opportunities.
Flexible benefits package.