Scheduling Administrative Coordinator

Military Spouse Corporate Career Network•Fairfax, VA

6d•Onsite

About The Position

PEG, LLC is hiring a deadline-driven, team-oriented Scheduling Administrative Coordinator to support the Scheduling Department and Field Operations. This position is based in the company’s main office in Fairfax, Virginia, and serves as an initial point of contact for internal and external clients. The coordinator helps maintain accurate scheduling data and supports the timely, efficient completion of processes affected by the schedule. The role requires strong customer service, communication, organization, problem-solving, and multitasking skills in a fast-paced environment.

Requirements

Bachelor of Science or Bachelor of Arts degree in Business Administration or a similar relevant field.
At least 2 years of work experience in scheduling, administration, or a related field.
Thorough knowledge of project scheduling concepts and components.
Strong attention to detail, organizational ability, and teamwork skills.
Proactive problem-solving ability, including multitasking, prioritizing, and time management.
Strong phone contact-handling skills and active listening.
Ability to communicate effectively with other disciplines or groups and resolve scheduling conflicts.
Strong software skills, including Microsoft Excel, SharePoint, Microsoft Outlook, Microsoft Word, and related software programs.

Responsibilities

Assist the Scheduling Department with daily schedules and answer incoming calls to the main office line.
Manage and control scheduling data using Excel, and help ensure information used in ProntoForms, Microsoft Flow, and other connected platforms is accurate.
Build client relationships through responsive communication by email and phone.
Handle client complaints, provide timely solutions or alternatives, and follow up to confirm resolution.
Communicate scheduling problem areas and provide options for resolution.
Identify and assess client needs to support client satisfaction.
Protect confidential information and maintain customer confidence.
Develop and update administrative systems to improve efficiency.
Maintain files, records, and databases using effective filing systems.
Follow office workflow procedures to support maximum efficiency.
Cross-train in multiple departments and assist with project deadlines as requested.
Coordinate with Operations, owners, and subcontractors to discuss work impacts and resolve problems.

Benefits

20 annual paid days off, comprising 12 days of PTO, birthday PTO, and 7 company-paid holidays.
Company-sponsored medical insurance with a company contribution of up to 50% of the monthly premium.
Dental and vision insurance.
401(k) retirement plan with up to a 4% company match, vested immediately.
Basic and supplemental life insurance.
Short-term and long-term disability coverage.
Accident and pet insurance.
Corporate-sponsored events.
Paid professional development and salary incentives through learning and certification opportunities.
Flexible benefits package.