Administrative Scheduling Coordinator

Catholic Charities Maine • Portland, ME

6d

About The Position

Catholic Charities Maine in Portland is hiring a full-time Administrative Scheduling Coordinator for its Behavioral Health Network. This skilled administrative and client-access professional is responsible for accurate, efficient scheduling of outpatient services, facilitating timely access to care, and maintaining accurate schedules and client information. The coordinator handles check-in, demographic and insurance confirmation, and provider notification, and serves as the central point of coordination among clients, clinicians, referral sources, and leadership.

Requirements

• High school diploma or GED.
• At least 3 years of progressively responsible experience in an administrative, scheduling, client-access, medical-office, professional services, or behavioral health setting.
• Experience maintaining confidential health information and following HIPAA and privacy requirements.
• Proficiency with electronic health records (EHRs), scheduling systems, Microsoft Office, Microsoft Teams, email, and standard administrative technology.

Nice To Haves

• Associate degree in healthcare administration, business, human services, or a related field.

Responsibilities

• Schedule outpatient services accurately and efficiently to facilitate timely access to care.
• Maintain accurate schedules and client information.
• Handle client check-in and confirm demographic and insurance information.
• Notify providers as needed.
• Coordinate among clients, clinicians, referral sources, and leadership.

Benefits

• Five weeks of earned time in the first year.
• Six paid agency holidays.
• Comprehensive medical plans with three options.
• Dental and vision insurance options.
• 401(k) agency contribution.
• Employer-paid life and long-term disability insurance.
• Wellness reimbursement up to $100 per year, plus coaching and wellness support.
• Employee Assistance Program (EAP).
• Voluntary accident and critical illness insurance with a health screening benefit.
• Bereavement leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED