Scheduler - Orthopedic Foot & Ankle - Float

Highmark Health•Pittsburgh, PA

About The Position

The Scheduler schedules surgeries, tests, procedures, and office visits and obtains authorizations from insurance carriers. This position travels between West Penn Hospital, Hempfield Neighborhood Hospital, and Forbes Regional Hospital. The role coordinates operating room, primary care, and specialty office appointments and procedures; completes hospital reservation forms and physician orders; tracks medical clearances; obtains billing information and procedure authorizations; and performs related administrative and medical-record tasks. Employees must follow the company’s ethical and legal standards, Code of Business Conduct, HIPAA privacy requirements, and information security policies when handling confidential information.

Requirements

  • High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Knowledge of medical terminology.
  • Experience with ICD-10 and CPT codes.
  • Computer experience and keyboard skills.

Nice To Haves

  • Associate's degree.
  • PC database and word-processing skills.

Responsibilities

  • Schedule and coordinate operating room, primary care, and specialty office visits, tests, procedures, and surgeries.
  • Complete hospital reservation forms and deliver physician orders for upcoming procedures.
  • Track medical clearances and obtain billing information.
  • Obtain authorizations for inpatient and outpatient procedures.
  • Transcribe reports, notes, and correspondence; answer phones and take appropriate actions; file patient information in medical records; prepare charts; and perform general office tasks.
  • Perform other duties as assigned or required.
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