Scheduler

Surgery Partners Careers•Ballwin, MO

1d•Onsite

About The Position

Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors’ offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization. This role involves counseling patients and scheduling surgeries for multiple physicians, ensuring all necessary paperwork and pre-certifications are completed. The scheduler must be capable of multi-tasking, working with a diverse patient population, and providing back-up support for the Front Office as needed.

Requirements

High School diploma
2 years of previous experience scheduling appointments and/or surgeries
Experience with insurance
Knowledge of clinic policies and procedures.
Knowledge of managed care contracts and utilization.
Knowledge of computer systems, programs and spreadsheet applications.
Knowledge of medical terminology and be familiar with scheduling software.
Skill in gathering and reporting claim information.
Skill in solving utilization problems.
Skill in written and verbal communication and customer relations.
Experience in a medical office as a scheduler.
Fast and accurate data entry.
Service oriented, patient demeanor.
Ability to multi-task, manage time effectively, and deliver results.
Strict attention to detail.
Intermediate computer skills and knowledge of Microsoft Office.
Ability to work effectively with medical staff and external agencies.
Ability to identify, analyze and solve problems.
Ability to deal courteously and professionally with internal and external customers.
Ability to provide excellent customer service.

Responsibilities

Counseling patients and scheduling surgeries for multiple physicians.
Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
Complete all necessary paperwork for each procedure on the physicians’ schedule.
Precertify any procedures on the schedule that require pre-certification.
Provide back up support for the Front Office as needed.
Other duties as needed.