Scheduler (73108)

Valcourt • Vienna, VA

1d • Onsite

About The Position

Valcourt Building Services is seeking a highly organized and results-driven Scheduler to join our growing team. This role is critical to ensure timely and efficient scheduling of services while maintaining strong client relationships. The Scheduler will serve as a key point of contact between clients, operations, and leadership, helping drive customer satisfaction and operational success in the Washington, DC market. The ideal candidate is proactive, detail-oriented, and skilled in managing client communications while coordinating schedules to support business growth.

Requirements

• Excellent verbal and written communication skills
• Strong customer service mindset with the ability to support and resolve client issues effectively
• Proven analytical and problem-solving abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook); ability to learn internal systems quickly
• Comfortable learning and using various computer hardware and software platforms
• Minimum of two (2) years of experience in customer service, scheduling, or project management

Nice To Haves

• Bachelor’s degree preferred
• Bilingual in Spanish is a plus

Responsibilities

• Communicate with existing clients regarding upcoming services to propose and confirm scheduling dates
• Address and manage client pushback related to scheduling by clearly explaining the importance of maintaining service timelines
• Build and maintain strong, long-term relationships with clients and partners by understanding their needs and anticipating future requirements
• Coordinate proposed and confirmed schedules with the operations team to ensure resource availability
• Manage and facilitate communication between clients and upper management
• Maintain a high level of accuracy and attention to detail while working under time constraints
• Demonstrate self-motivation, initiative, and a strong sense of urgency

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level