Scheduler

Consumers Energy•Multiple Locations, MI

45d•Onsite

About The Position

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa. Location : This position is onsite and may be assigned to any Consumers Energy Gas HQ located throughout Michigan's lower Peninsula. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

Requirements

Communication skills
Ability to think and work independently
Technical skills to utilize various systems
Ability to work effectively in urgent situations
Skilled in organization and time management
Associate Degree in Business or related with 2 years of experience with scheduling or related work; customer facing; exposure to data and reports OR High School Diploma with 4 years of experience with scheduling or related work; customer facing; exposure to data and reports

Responsibilities

Establish and execute a daily plan for the work; may include organizing and dispatching assignments, facilitating meetings, short-range forecasting, etc.
Communicate effectively inline with supported business unit processes/procedures; may include interacting with supervision, field operations, or other operational supporting groups
Utilize various systems to monitor work, create/submit orders and requests, observe data and make scheduling adjustments as necessary. Some roles may require a deeper dive into data review to make appropriate modifications.
Support emergent matters inline with the business units processes/procedures; may include escalations, volume monitoring, etc.
Perform business unit specific tasks as needed; may include various reporting and taking appropriate action, identifying training opportunities, creating standards, etc.
Other duties as assigned or may be necessary