Scheduler

LifeStream • New Bedford, MA

15d

About The Position

The Workforce Scheduler works closely with program supervisors and staff to coordinate staffing needs across multiple locations using UKG/UltiPro. LifeStream, Inc. is a nonprofit human services organization dedicated to supporting individuals with intellectual and developmental disabilities and acquired brain injuries. We provide residential, community-based, and support services that promote independence, dignity, and inclusion.

Requirements

• High School diploma or equivalent.
• Previous experience with scheduling software required.
• Knowledge of Microsoft Excel, including spreadsheets, reports, and data analysis.
• Experience generating and interpreting staffing, overtime, vacancy, and utilization reports.

Nice To Haves

• Associate or Bachelor degree preferred.
• Experience with UKG (UltiPro/Kronos) preferred.
• Knowledge of 24/7 residential services or human services programming preferred.

Responsibilities

• Provide technical support to staff and management regarding UKG scheduling and timekeeping software issues as they arise.
• Provide training to management and staff on scheduling processes and UKG system functionality.
• Collaborate with management teams regarding staffing levels, open positions, call-outs, vacancies, and staffing ratios at residential program locations.
• Audit employee schedules and timecards on a regular basis to ensure scheduled hours accurately match worked hours.
• Assist in outreach to relief and per diem employees to address staffing needs and open shifts.
• Collect, analyze, and report workforce data to support programmatic needs and budgetary goals.
• Ability to work independently while also functioning as a collaborative team member.
• Excellent interpersonal and customer service skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED