Scheduler-Live Oak Outpatient Program

Tallahassee Memorial Healthcare•Tallahassee, FL

2d•Onsite

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only: Level II Trauma Center, Primary Stroke Center, Level III Neonatal Intensive Care, Pediatric Intensive Care. The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

Requirements

Minimum: High School Diploma or equivalent; (e.g., certificate of high school equivalency)
None

Nice To Haves

Clerical experience.
Healthcare experience.
Knowledge of office etiquette in public and telephone communications.
Knowledge of hospital staffing systems pertaining to the behavioral health service line.
Proficient in Microsoft (MS), Corel WordPerfect, and MS Excel.
Good public relations skills.
Demonstrable organizational skills.
Ability to exercise independent judgment and determine work priorities.
Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
Ability to understand and apply applicable rules, regulations, policies, and procedures.
Ability to communicate effectively verbally and in writing.
Ability to spell and punctuate correctly.
Ability to develop reports.
Competent professional image.
Deals with the public, patients, and medical and hospital staff members with tact and good judgment.

Responsibilities

Schedules patients’ appointments, receives visitors, verifies insurance, collects payments, and performs clerical duties.
Demonstrates an understanding of diversity.
Demonstrates integrity, compassion, accountability, respect, and excellence (I CARE values).
Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
Schedules and confirms patients’ appointments, verifies insurance, and collects payments.
Provides clerical support for departmental staff members; ensures insurance information is documented correctly and accurately in patients’ charts to help prevent claim errors.
Receives visitors; provides excellent customer service, utilizing efficient time management skills.
Articulates information clearly, concisely, and consistently.
Displays a competent, professional image.
Performs other duties.