Scheduler, Hospital Pre-Reg, Full-Time
About The Position
Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
Requirements
- High school diploma or equivalent.
- Knowledge of medical terminology is preferred.
- Customer service experience is highly preferred.
Responsibilities
- Coordinate and schedule patient appointments for consultations, diagnostic tests, treatments, and follow-up visits.
- Ensure accurate recording of patient information, including demographics, medical history, and insurance details.
- Communicate appointment details to patients via phone, email, or in-person interactions.
- Modify schedules as necessary to accommodate urgent cases, cancellations, or rescheduling requests.
- Review orders for correctness and authorization requirements. Request new or revised orders when needed.
- Utilize many different provider portals to verify eligibility, benefits, and pre-authorizations.
- Optimize scheduling processes to minimize downtime and maximize resource utilization.
- Provide clear instructions to patients regarding appointment scheduling procedures, pre-operative preparations, and post-operative care.
- Advise patients of potential out-of-pocket costs and connect them with financial resources.
- Address patient inquiries and concerns regarding scheduling, insurance coverage, and other administrative matters.
- Educate patients about the importance of adhering to appointment schedules and following medical recommendations.
- Maintain accurate records of patient appointments, procedures, surgeries, and related activities.
- Ensure compliance with privacy regulations (e.g., HIPAA) in handling patient information and medical records.
Benefits
- Medical, dental, vision insurance
- Life Insurance
- Free Parking
- Paid time off
- Education assistance
- 403(b) with employer matching
- Wellness Program
- Additional benefits based on employment status
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
