Scheduler – Mobile Lung Screening

Indiana University Health System • Indianapolis, IN

9d • Hybrid

About The Position

The Scheduler for Mobile Lung Screening coordinates patient appointments and care through regular interaction with patients, providers, and interdisciplinary team members. The role supports the department’s mobile lung screening program by scheduling, rescheduling, and confirming appointments; contacting patients about annual screenings, follow-up care, and program participation; and helping patients stay engaged in ongoing screening. The position also involves obtaining and tracking insurance prior authorizations, conducting reminder calls and outreach to reduce missed appointments, and monitoring annual screening due dates.

This is a full-time position of 40 hours per week, Monday through Friday from 8:00 AM to 4:30 PM. Occasional Saturdays are required for lung screening special events. The work arrangement is hybrid, and the listed location is IU Health University Hospital.

Requirements

• High school diploma or equivalent.
• General knowledge of medical terminology and anatomy to recognize and accurately record requested examinations and diagnoses.
• Basic computer skills.

Nice To Haves

• Medical office experience.
• Knowledge of insurance verification.
• Knowledge of Cerner scheduling.
• Scheduling experience.

Responsibilities

• Schedule, reschedule, and confirm patient appointments in accordance with departmental guidelines.
• Conduct inbound and outbound calls regarding annual screening appointments, follow-up care, and program participation.
• Request, track, and secure prior authorizations as required by insurance plans.
• Assist with reminder calls and outreach to reduce missed appointments and improve screening adherence.
• Track annual screening due dates and proactively contact patients to encourage ongoing participation.
• Coordinate care through regular interaction with patients, providers, and interdisciplinary team members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED