About The Position

A professional registered nurse who provides individualized assistance to patients, families, and caregivers to help overcome health care system barriers. The nurse navigator enhances the patient experience and clinical outcomes by providing a seamless navigation process throughout the continuum of care. The role collaborates with physicians and interdisciplinary teams to triage, coordinate, and consistently manage patient care; educates patients; and serves as a point of contact for patients and families. The position participates in strategic initiatives within the clinical program or service line, including developing, implementing, and monitoring navigation activities and sustainability. It facilitates shared decision-making and patient engagement by forming trusting relationships, addressing communication and health literacy needs, and helping patients integrate their values and preferences into treatment decisions. The role promotes positive outcomes for patients, providers, and the Sutter health care system.

Requirements

  • Graduate of an accredited school of nursing.
  • California Registered Nurse (RN) license.
  • Basic Life Support (BLS) Healthcare Provider certification.
  • Five years of recent relevant experience.
  • Knowledge of medical terminology.
  • Ability to follow through on responsibilities and communicate with health care staff at varied levels.
  • Verbal and written communication skills.
  • Experience with Microsoft Office software, including Excel and Word.

Nice To Haves

  • Knowledge of third-party reimbursement.
  • For Oncology Department: ONS Foundations of Oncology Nursing Practice certification within 90 days if the candidate has less than one year of oncology experience.

Responsibilities

  • Provide individualized assistance to patients, families, and caregivers to help them overcome health care system barriers.
  • Support a seamless navigation process throughout the continuum of care to enhance patient experience and clinical outcomes.
  • Collaborate with physicians and interdisciplinary teams to triage, coordinate, and manage patient care.
  • Educate patients and serve as a point of contact for patients and families.
  • Participate in strategic initiatives within the clinical program or service line, including developing, implementing, and monitoring navigation activities and sustainability.
  • Facilitate shared decision-making and patient engagement by forming trusting relationships and addressing communication and health literacy needs.
  • Help patients integrate their values and preferences into treatment decisions.
  • Promote positive outcomes for patients, providers, and the Sutter health care system.

Benefits

  • Eligible positions include a comprehensive benefits package.
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