Scheduler – Mobile Lung Screening

IU Health • Indianapolis, IN

10d • Hybrid

About The Position

The Scheduler in the Mobile Lung Screening department regularly interacts with patients, providers, and interdisciplinary team members to coordinate care. The role schedules, reschedules, and confirms patient appointments according to departmental guidelines; handles inbound and outbound calls about annual screening appointments, follow-up care, and program participation; and requests, tracks, and secures prior authorizations required by insurance plans. The Scheduler also makes reminder calls and conducts outreach to reduce missed appointments and improve screening adherence, tracks annual screening due dates, and proactively encourages patients to continue participating in the program.

This is a full-time, 40-hour-per-week position at IU Health University Hospital with a hybrid work arrangement. The schedule is Monday through Friday, 8:00 AM to 4:30 PM, with occasional Saturdays required for lung screening special events.

Requirements

• High school diploma or equivalent required.
• General knowledge of medical terminology and general anatomy to recognize and accurately record requested examinations and diagnoses.
• Basic computer skills.

Nice To Haves

• Medical office experience preferred.
• Knowledge of insurance verification preferred.
• Knowledge of Cerner scheduling preferred.
• Scheduling experience preferred.

Responsibilities

• Schedule, reschedule, and confirm patient appointments in accordance with departmental guidelines.
• Make inbound and outbound calls to patients regarding annual screening appointments, follow-up care, and program participation.
• Request, track, and secure prior authorizations as required by insurance plans.
• Assist with reminder calls and outreach efforts to reduce missed appointments and improve screening adherence.
• Track annual screening due dates and proactively contact patients to encourage ongoing participation.
• Coordinate care through regular interaction with patients, providers, and interdisciplinary team members.

Benefits

• Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED