Scheduler

Finger Lakes Health • City of Geneva, NY

2h

About The Position

Under the direction of the Scheduling Services Coordinator and in accordance with organizational policies and procedures, the Outpatient Scheduler accurately and efficiently schedules procedures for ancillary departments using the Epic electronic health record (EHR) system. The role coordinates appointments from provider referrals, patient requests, electronic work queues, and faxed orders; verifies and enters patient and scheduling information; obtains and manages required documentation; and ensures appointments are scheduled in a timely and courteous manner.

Requirements

• High school education or equivalent.
• Medical terminology.
• Skills in data entry and use of business machines, including fax machines and copiers.
• Telephone customer service skills.
• Knowledge and understanding of physician ordering practices and transcribing physician orders.
• Ability to handle confidential information with discretion and deal with people professionally and courteously.
• Ability to meet deadlines, manage multiple priorities, and support teamwork through effective role modeling.
• Excellent interpersonal, communication, and organizational skills.

Nice To Haves

• AAS degree in Medical Assistant/Secretarial Science, or experience in business with an emphasis on healthcare or a related field.
• Previous experience in a medical scheduling service.
• Experience with Microsoft Office products, Epic, and electronic medical records.

Responsibilities

• Schedule procedures for ancillary departments using the Epic EHR system.
• Coordinate appointments from provider referrals, patient requests, electronic work queues, and faxed orders.
• Verify and enter patient and scheduling information.
• Obtain and manage required documentation.
• Ensure appointments are scheduled in a timely and courteous manner.
• Perform other duties as requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED