Scheduler - Digestive Healthcare

ProMedica•Sylvania, AL

About The Position

The Scheduler is responsible for scheduling patient appointments for outpatient and inpatient testing and specialty appointments. The Scheduler provides patients with test preparation instructions, directions to the facility, and the appointment date and time, and confirms that the facility is approved by the patient's insurance carrier. The role may include maintaining a log of outpatient tests and informing physicians when tests have not been scheduled. Documentation may involve patient charts, forms, or practice management software. The Scheduler also sends physicians their schedules for the next day or weekend by email and/or fax.

Requirements

High school graduate or equivalent.
Working knowledge of medical terminology, third-party billing, and referral procedures.
Two years of previous healthcare experience.

Responsibilities

Schedule patient appointments for outpatient and inpatient testing and specialty appointments.
Provide patients with test preparation instructions, directions to the facility, and appointment date and time.
Confirm that the facility is approved by the patient's insurance carrier.
Maintain a log of outpatient tests, as needed.
Inform physicians when tests have not been scheduled.
Document information using patient charts, forms, or practice management software, as needed.
Send physicians their schedules for the next day or weekend by email and/or fax.