Scheduler

Lawrence Health Services • Walnut Ridge, AR

8d • Onsite

About The Position

The Scheduler is responsible for coordinating and scheduling procedures in a timely and efficient manner. This role serves as a key point of contact for patients, providers, and clinical staff, ensuring accurate scheduling, proper documentation, and excellent customer service while supporting overall departmental operations.

Requirements

• A high school diploma or equivalent preferred.
• Must have the ability to read, write, take verbal instruction and perform basic arithmetic.

Responsibilities

• Schedule radiology and imaging appointments (e.g., X-ray, CT, MRI, ultrasound) accurately and efficiently
• Obtain PA’s for Inpatient, observation and swing beds
• Obtain PA’s for Clinic and ER
• Verify patient demographics, insurance information, and physician orders prior to scheduling
• Ensure appropriate preparation instructions are communicated clearly to patients
• Coordinate with radiology technologists and clinical staff to optimize scheduling and workflow
• Obtain and enter necessary authorizations and referrals in compliance with payer requirements
• Answer incoming calls and respond to scheduling inquiries in a professional and timely manner
• Reschedule or cancel appointments as needed while maintaining accurate records
• Maintain confidentiality of patient information in accordance with HIPAA regulations
• Monitor scheduling work queues and follow up on incomplete or pending orders
• Provide excellent customer service to patients, providers, and staff

Benefits

• Free and Low Cost Health Insurance Options
• Dental and Vision
• $15,000 Employer Paid Life and AD&D Insurance
• Supplemental Insurance: STD, LTD, Critical Illness, Accident, Spouse/Child Life Insurance
• Retirement with Match
• PTO - accrued day 1.
• Paid Holidays & Compassionate Leave.
• 100% Discount on all outpatient services, except ER.
• Education/Training/Referral Incentives
• Tuition Assistance
• Free Public Service Loan Forgiveness Program
• Professional Development
• Student Loan Repayment Program
• Employee Recognition Program
• Advancement Opportunities
• Working for a healthcare facility that values and recognizes your contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED