Scheduler

AlpineCare•Troy, MI

5d•Onsite

About The Position

Alpine Care Home Health is dedicated to providing expert, compassionate care in the home setting. Our team of skilled clinicians help individuals remain safe and independent in their homes, with personalized care that respects the individuals’ goals, values, and overall well-being. Our team brings deep expertise in physical therapy, occupational therapy, speech therapy, wound care, and complex care management, and more. We offer customized tools and hands-on support to improve mobility, accelerate recovery, and encourage lasting self-reliance. We take pride in offering personalized, evidence-based care. We work closely with primary care providers, families, and specialists to create care plans that are proactive, holistic, and aligned with each patient’s priorities. Through access to a full range of physical and mental health services, we aim to support patient independence and long-term stability. We’re building a purpose-driven team passionate about making a difference. If you’re excited to shape the future of home-based care, here’s what the role involves. Alpine Care Home Health is dedicated to delivering compassionate care and clinical excellence to individuals in the comfort of their own homes. Our mission is to empower patients to live healthier, safer lives while receiving personalized medical care that addresses their unique needs. Summary We are seeking a Scheduler to join our team at Alpine Care Home Health. In this role, you will play a vital part in coordinating patient appointments and ensuring the seamless delivery of home health services. Your contributions will directly impact our mission of providing high-quality care that supports individuals in aging with dignity.

Requirements

Currently a Certified Licensed Practical Nurse (LPN) preferred.
Proven experience in medical administrative support or scheduling roles.
Two years’ administrative experience in an office environment, preferably in healthcare
Proficiency in Microsoft Office
Active CPR Certification

Responsibilities

Ensures schedules are prepared to meet demands for service and visit assignments in accordance with the plan of care and state and federal regulations.
Serve as the primary point of contact for patients, clinicians, and partner facilities, ensuring professional and effective communication and coordination of care.
Support direct care of patients by providing field staff scheduling and adjusting schedules to accommodate physician orders
Process referrals and perform insurance verification in a timely and accurate manner.
Manually enters visits completed by therapy staff and ensures functional assessments are flagged appropriately
Utilize Homecare Homebase (HCHB) efficiently to manage scheduling workflows, patient information, and daily operational tasks.
Process therapy reassessment warning and ensure functional assessments are scheduled
Be responsible for ensuring the use of the 4Ms (What Matters to the patient, Medications, Mentation, and Mobility) and provide Age-Friendly Care