Scheduler

Evara Health • Clearwater, FL

36d • Onsite

About The Position

Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams. Build a career that goes beyond a job—it changes lives.

Requirements

• Minimum of High School Diploma or GED
• One year experience in a healthcare setting

Responsibilities

• Optimize Patient Scheduling: Analyze data to adjust and improve scheduling daily, weekly, and monthly; collaborate with Service Line Teams to meet access goals and strategic targets.
• Deliver Outstanding Patient Communication: Communicate appointment changes clearly and professionally; proactively resolve scheduling issues while maintaining exceptional customer service standards.
• Coordinate and Manage Calls: Answer inbound calls per protocol, assess caller needs, and accurately document or refer inquiries; schedule, reschedule, and cancel appointments while verifying patient information and insurance in the EHR.
• Ensure Compliance and Documentation: Adhere to all HIPAA, HRSA, and organizational policies; document outreach efforts and patient contacts thoroughly in EHR and reports.
• Flexibility & Team Collaboration: Work varied shifts and locations as needed; build strong working relationships across teams to support patient access through use of gap reports, discharge data, and member panel lists.

Benefits

• Generous Time Off: Enjoy 15 days of paid time off with an option to cash out unused days.
• Holidays: Celebrate with 10 paid holidays and an additional day off for your birthday.
• Wellness Perks: Enjoy a free gym membership to support your health and fitness goals.
• Educational Support: Take advantage of education assistance programs to further your professional development.
• Career Advancement: Numerous opportunities to advance within nursing leadership or other roles.
• Education Assistance: Up to $1,500 a year for education assistance including trainings, certifications or formal education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED