Scheduler, Work Management

Entergy•Woodlands, TX

9d•Onsite

About The Position

Responsible for managing exceptions associated with the schedule that Click generates for simple projects, which may include both short- and long-cycle work.

Requirements

High school diploma or equivalent.
Scheduler: 0-2 years experience.
Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
Ability to work with multiple levels of the organizational structure.
Strong verbal and written communications skills.
Excellent organizational and analytical skills.
Experience/training in scheduling resources or maintenance and construction practices.

Responsibilities

Plans and schedules work based on system priorities, workload demand, and available resources to ensure timely execution of field activities.
Ensures schedules are fully loaded and work is dispatched at the start of the day; manages same-day schedule adjustments and re-optimization as conditions change.
Partners with internal stakeholders to resolve scheduling conflicts and ensure priority work is executed efficiently.
Monitors and communicates schedule updates through multiple channels including radio, phone, Work Management systems, email, and CCS workflow tools.
Forecasts workload and collaborates with internal and external workgroups on resource planning, availability, and workload balancing.
Coordinates with internal stakeholders including Meter Services, Service, Call Center, Construction, Engineering, and the Distribution Operations Center to support planned outages, work execution, and resource alignment.
Identifies scheduling constraints or deficiencies, analyzes alternatives, and recommends solutions to mitigate conflicts and service impacts.
Contacts customers as needed to resolve issues, service concerns, and scheduling commitments; updates customer records and commit dates accordingly.
Coordinates material and equipment availability and adjusts schedules to account for delivery impacts.
Facilitates recurring meetings with local offices and assigned networks to review work volume, capacity, and execution readiness.
Supports storm response and emergency operations as required.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.