Scheduler-Surgery Coordinator, Jewish Hospital, PRN,

UofL Health

1d • Onsite

About The Position

Performs clerical duties on the unit under the direction of the Charge Nurse & Unit Management Personnel. Applies proper and professional communication skills between personnel within the department and other departments in relationship to patient care. Presents a personable and professional attitude to physicians, patients, families, visitors, and co-workers in person and over the phone.

Requirements

• Demonstrates accurate and timely computer skills.
• Writes legibly and transcribes communication accurately.
• Presents a pleasant, courteous, effective manner with telephone conversations and interactions with others.
• Must have strong relationship building skills and the ability to make and use connections throughout the hospital to complete projects and maintain strong partnerships with other departments.
• Must be able to type 30 wpm without error.
• Must have strong initiative and be able to gather and analyze information skillfully and be able to brainstorm alternative resources and directions.
• Must be able to break down complex tasks into manageable parts in a systematic, detailed way and considers input from several sources.
• Must be detail orientation in gathering relevant data while attending to essential details; checks work for accuracy and quality.
• Must be able to problem-solve by identifying and resolving problems in a timely manner, as well as develop alternative solutions when needed.
• Must be able to work independently with minimal supervision.
• Must have great flexibility and the ability to continually look for ways to make appropriate adjustments and changes – rather than identifying why things cannot be accomplished – in order to meet to the changing needs of University Medical Center.
• Speak, Read and Write English.
• Must have ability to read, analyze, and interpret common and industry-related documents.
• Must have the ability to respond to common inquiries or complaints from patients, families, University Medical Center staff and the general public.
• Must speak clearly and succinctly when speaking on the phone; good phone etiquette.
• Must have ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must have the ability to interpret an extensive variety of instructions and deliver successful results.
• Must have strong working knowledge Microsoft Office products, especially Outlook, Word and Excel.
• Must have working knowledge of Windows based computer programs.
• Must have the capacity to learn other relevant systems and databases, as needed.
• Must have working knowledge of hospital approved scheduling module.
• High school graduate or GED required.
• Previous clerical /computer experience, Surgery Scheduling experience and medical terminology.

Nice To Haves

• Medical terminology preferred.
• Experience with Cerner software systems preferred.

Responsibilities

• Schedules all future surgeries for their unit.
• Schedule Off Site cases for Anesthesia.
• Collect all the case specific instructions form the case information request form.
• Collect basic patient demographic information (e.g. name, address, city, state, zip code, and telephone number) and verifies information is correct in Cerner.
• Initiate correct patient encounter numbers.
• Understands conflict scheduling and takes the necessary steps to avoid errors.
• Confirm next day schedule with each office for accuracy, changes, cancellations, and additions.
• Ensure the physician has privileges prior to scheduling the procedure.
• Collect case specific information (e.g. chief complaint, type of service, date of appointment, name of ordering/ referring physician).
• Maintains knowledge of fellows’ and physicians’ schedules, special needs and uses information to avoid scheduling conflicts.
• Notate special equipment and requests in the comments field to print on the schedule.
• Notify PAT of any time changes for the next day surgeries.
• Working with PAT to schedule appointments.
• Collects required unit data.
• Distributes un-dictated op notes lists.
• Make out pre-ops on inpatients and records everything in Pre-op book and print labels.
• Posting the final daily surgery schedule every day 5:00 to 5:30pm.
• Keeps work area clean and organized.
• Orients new personnel in the scheduling office as needed.
• Performs other duties as assigned by Charge RN or Management.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED