Scheduler-Infusion

IU Health • Lafayette, IN

3h • Onsite

About The Position

The Scheduler-Infusion schedules and coordinates infusion appointments according to treatment plans, medication requirements, provider orders, and patient needs. The role manages chair utilization, coordinates appointments with provider visits and supporting services, adjusts schedules in response to urgent requests and changes in care plans, and serves as a key patient contact for infusion scheduling. The scheduler works with clinical and administrative teams to support coordinated care, accurate records, timely orders, and efficient use of patient facilities. The position is based at the Cancer Center, 2601 Ferry St, and follows a rotating Monday–Friday schedule of 7:45 a.m.–4:45 p.m. and 8:00 a.m.–5:00 p.m., with no weekends or holidays.

Requirements

• High school diploma or equivalent.
• Basic computer skills.
• General knowledge of medical terminology and anatomy to recognize and accurately record requested examinations and diagnoses.

Nice To Haves

• Medical office experience.
• Knowledge of insurance verification.
• Knowledge of Cerner scheduling.
• Scheduling experience.

Responsibilities

• Schedule and coordinate infusion appointments based on treatment plans, medication requirements, provider orders, and patient-specific needs.
• Manage chair utilization to optimize capacity, reduce scheduling gaps, and prevent overbooking.
• Coordinate infusion appointments with provider visits, laboratory services, pharmacy, financial clearance, and other ancillary departments.
• Review and adjust schedules for urgent treatment requests, cancellations, reschedules, and changes in patient care plans.
• Serve as the primary patient contact for infusion scheduling, providing timely communication and support.
• Collaborate with nurses, providers, pharmacists, and administrative staff to coordinate care.
• Monitor scheduling accuracy and identify opportunities to improve patient access and operational efficiency.
• Troubleshoot scheduling conflicts and resolve issues to minimize treatment delays.
• Maintain accurate documentation and scheduling records in accordance with organizational policies and procedures.
• Obtain related documentation, such as patient information and insurance coverage, as needed.
• Coordinate scheduling with other departments and facilities.
• Ensure optimal utilization of patient facilities to support patient care.
• Maintain related records, code charges, and perform clerical and administrative duties.
• Ensure timely receipt of written orders and verify that orders meet compliance guidelines.
• Perform charge audit functions for the department, as applicable.

Benefits

• 401(k) retirement savings with employer match.
• Tuition reimbursement.
• Employee Assistance Program counseling at no cost.
• Team member wellness programs with points that contribute toward a biweekly financial incentive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED