Scheduler II, Hospital Pre-Registration

Community Hospital•Grand Junction, CO

7d•$21 - $24•Onsite

About The Position

The Scheduler II will lead a team of Scheduler I's, fostering a positive and collaborative work environment. This role involves training, mentoring, and performance evaluation to ensure the team meets productivity and quality standards. The Scheduler II will oversee the scheduling process for patient appointments, procedures, surgeries, and other medical services, ensuring optimal resource utilization and efficient patient flow. They will monitor scheduling activities for accuracy, timeliness, and compliance, and proactively address scheduling conflicts and discrepancies. This position also involves facilitating communication with the team, healthcare providers, patients, and insurance companies, and providing ongoing training to team members on regulations and policies. The role requires maintaining accurate records, generating performance reports, ensuring adherence to healthcare regulations, and assisting in resolving complex scheduling issues. Collaboration with senior management on policy development is also a key aspect of this position.

Requirements

Associates degree in a healthcare-related field preferred or equivalent education and experience
2-3 years of experience as a Scheduling specialist, preferred.
Strong knowledge of healthcare regulations and insurance policies.
Excellent communication, leadership, and interpersonal skills.
Attention to detail and the ability to maintain accuracy in a fast-paced environment.
Must relocate to Grand Junction, CO 81505 before starting work.

Responsibilities

Lead a team of Scheduler I’s by fostering a positive and collaborative work environment, promoting teamwork, communication, and mutual support among staff members.
Train, mentor, and conduct performance evaluations for Scheduler I's.
Ensure the team meets productivity and quality standards.
Oversee the scheduling process for patient appointments, procedures, surgeries, and other medical services, ensuring optimal utilization of resources and efficient patient flow.
Monitor scheduling activities to ensure accuracy, timeliness, and compliance with organizational policies and regulatory requirements.
Address scheduling conflicts, discrepancies, and challenges proactively and in a timely manner, working closely with healthcare professionals and departmental managers to resolve issues.
Facilitate effective communication within the team and with healthcare providers, patients, and insurance companies.
Address and resolve issues, questions, or concerns related to Scheduling.
Provide ongoing training and support to team members, ensuring they have the knowledge and skills required for their roles.
Stay informed about changes in regulations and insurance policies and share this information with the team.
Maintain accurate records of Scheduling requests and outcomes.
Generate reports to track performance metrics and compliance.
Ensure that the team adheres to all relevant healthcare regulations and maintains the highest level of accuracy and confidentiality in their work.
Assist in resolving complex cases, denials, or escalated issues that may require a higher level of expertise.
Collaborate with senior management to develop and update Scheduling policies and procedures in alignment with industry best practices.