Scheduler II, Urology

CHOC•Orange, CA

2d•$22 - $36•Onsite

About The Position

The Scheduler II is responsible for scheduling complex procedures and appointments; ensuring thorough and complete information is obtained. Facilitates the scheduling and registration process and optimizes efficiencies and workflows. Works as a liaison between family, insurance carrier, physician office, and clinical professionals to assure scheduling occurs in a highly accurate and timely manner. Assists with covering for the front office as needed.

Requirements

Minimum one (1) year of scheduling and registration experience in a healthcare setting using a computerized scheduling system or two (2) years of front office experience
High School Diploma/ GED or equivalent
Excellent verbal and written communication skills
Working knowledge of computer software, i.e. Microsoft products
Ability to pleasantly handle interruptions in work-tasks due to greeting people & answering a multiple phone line
Excellent organizational skills, critical thinking skills, judgment, and interpersonal skills with the ability to work harmoniously
Ability to obtain authorizations
Knowledge of Government and Commercial insurance systems
Light - Moderate energy level
Lift and carry 25-35 lbs
Push/pull 50-100 lbs
Bending
Carry Objects
Climbing
Keyboard use/repetitive motion
Pinching/fine motor activities
Push/Pull
Reaching forward
Reaching overhead
Sitting
Squat/kneel/crawl (Squad & Knee)
Standing
Talk or hear
Taste or smell
Twisting
Walking
Wrist position deviation
Lifting (Floor to waist level) - Constant 67 or more%
Lifting (Floor to waist level) - Frequent 36-66%
Lifting (Floor to waist level) - Occasional 0-35%
Lifting (Waist level and above) - Constant 67 or more%
Lifting (Waist level and above) - Frequent 36-66%
Lifting (Waist level and above) - Occasional 0-35%
Color Discrimination
Depth Perception
Far Vision
Hearing
Near Vision
Airborn Communicable Disease
Bloodborne Pathogens
Chemical
Dust Particular Matter
Extreme Noise Levels
Extreme Temperatures
Radiation
Uneven Surfaces or Elevations

Nice To Haves

Experience coordinating and scheduling complex procedures
Experience coordinating patient care with multiple departments
Associate degree in related field
Bilingual in English/ Spanish highly preferred

Responsibilities

Scheduling complex procedures and appointments
Obtaining thorough and complete information
Facilitating the scheduling and registration process
Optimizing efficiencies and workflows
Acting as a liaison between family, insurance carrier, physician office, and clinical professionals
Assisting with covering for the front office as needed