Urology

The US Oncology Network•Columbia, MO

1d•Onsite

About The Position

Urology Associates of Central Missouri is the most comprehensive private urology practice in central Missouri. We are looking for an Appointment Scheduler to join our team! Our goal is to provide the highest level of care, utilizing the latest, clinically proven techniques to diagnosis and treat a wide variety of urological disorders in men and women. Our Schedulers play a crucial role in daily patient flow. An energetic individual that is able to multitask and provide excellent patient care will find the most success in this role. If you are a dedicated, team-oriented, patient-centered individual looking for an opportunity where you are proud of what you do, work hard, have fun, want to learn and go home at the end of the day knowing you made a difference in the lives of our patients; Urology Associates is the place for you! Candidates should have an outgoing and friendly demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. You must exemplify the values of our company and provide patients with the highest levels of care. This position offers autonomy in a fast paced environment. If you enjoy people and want the opportunity to make a difference in the lives of many, check us out!

Requirements

High school diploma or equivalent required.
At least eighteen (18) months front medical office receptionist experience.
Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.
Must successfully complete required e-learning courses within 90 days of occupying position.
Demonstrates adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.
Shows work commitment: Sets high standards of performance and works efficiently to achieve them.

Nice To Haves

some customer service experience

Responsibilities

Records patient cancellations and missed appointments, rescheduling appointments.
Notifies appropriate staff of the cancellation and makes notes in patient chart.
Schedule outside consultations/procedures ordered by physician
Provides general administrative support by scanning/filing charts and forms or ensuring they are sent to the appropriate department/personnel for filing and scanning.
Maintains a legible supply of forms and appropriate office supplies required for daily activities.
Adheres to confidentiality, state, federal, and HIPAA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient’s records.